Terms and Conditions
General Terms and Conditions
General Terms and Conditions for the Use of Services of AFLE Betriebs GmbH, with registered office at Höltystraße 8, 22085 Hamburg, Germany.
1. Scope of application; amendments to the terms and conditions
1.1 These General Terms and Conditions (hereinafter referred to as “GTC”) apply to the registration and use of the free and paid services of AFLE Betriebs GmbH (hereinafter referred to as “AFLE”), which you (hereinafter referred to as “User”) can access via the homepage www.aflepro.com, via internet-capable TV devices, via mobile applications (e.g. iPhone/iPad) and/or via social media platforms (e.g. YouTube, Instagram, Facebook, etc.) (hereinafter collectively referred to as “AFLE Distribution Channels”).
1.2 Deviating terms and conditions of the User shall not apply unless expressly agreed in writing by AFLE, including by e-mail.
1.3 Individual agreements with the User shall take precedence over these GTC.
2. Registration; platform contract
2.1 To access services on www.aflepro.com, including community features and the Live Content Collective application platform, the User may register on www.aflepro.com. Upon successful completion of the registration process, a platform contract between the User and AFLE is concluded.
The use of individual AFLE services may require the conclusion of additional individual user contracts in accordance with section 3.
Free services may be used without registration. Irrespective of registration, the use of individual services may require the conclusion of a separate user contract.
2.2 The User is obliged to provide complete and accurate registration data (full name, address, date of birth, and e-mail address) and to keep this data up to date. Changes can be made in the logged-in area under My Profile / Edit Profile.
2.3 Upon registration, a free virtual user account is created. The User may delete the account at any time.
2.4 AFLE reserves the right to refuse registration without stating reasons. Registration by minors is only permitted with the written consent of a legal guardian.
2.5 AFLE shall not be liable for transmission errors or incorrect data provided by the User.
3. Orders; contract of use; scope of services
3.1 The use of individual AFLE services requires an additional order by the User. A contract of use is concluded upon acceptance by AFLE.
3.2 A prerequisite for the conclusion of a contract is successful payment via the offered payment methods (currently PayPal and credit card).
3.3 When placing an order on www.aflepro.com or submitting an application (e.g. LCC program), the User submits a binding offer. Acceptance is effected by confirmation via e-mail or by activation of the service.
3.4 AFLE provides content and services including:
- live streaming of games and events,
- community features and resources, and
- access to the Live Content Collective application platform.
3.5 Services are currently available worldwide. Territorial restrictions may apply in the future.
3.6 The contract text is not stored by AFLE. For registered users, application details or order details are available via the User account.
4. Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period begins on the day of conclusion of the contract.
To exercise your right of withdrawal, you must notify:
AFLE Betriebs GmbH
Höltystraße 8
22085 Hamburg
Germany
E-mail: info@aflepro.com
by means of a clear declaration (e.g. e-mail or letter).
The right of withdrawal expires prematurely if AFLE has fully provided the digital service and the User has expressly consented to this.
Consequences of withdrawal
In the event of withdrawal, all payments received will be refunded within fourteen (14) days using the same means of payment.
Sample withdrawal form
I/we hereby withdraw from the contract concluded for the provision of the following service:
Ordered on:
Name:
Address:
Signature (if sent by post):
Date:
5. Prices and payment
5.1 AFLE currently offers services free of charge.
5.2 If paid services are introduced in the future, pricing and payment terms will be clearly communicated before any transaction.
6. Technical operation
6.1 AFLE aims for server availability of 97% annually. Temporary interruptions due to maintenance or force majeure may occur.
6.2 AFLE is not responsible for incompatibility with User devices, browsers, or network conditions.
7. Restrictions on use
7.1 Content is provided solely for private, non-commercial use.
7.2 All content is protected by copyright and related rights.
7.3 The User may not copy, record, download, distribute, resell, or make content publicly accessible.
8. Liability
8.1 AFLE shall be liable without limitation for intent and gross negligence.
8.2 In cases of simple negligence, liability is limited to foreseeable damages and only applies to breaches of essential contractual obligations.
8.3 Liability for injury to life, body, or health remains unaffected.
9. Duration and termination
9.1 The User may terminate the platform contract at any time via the account settings.
9.2 Subscription contracts renew automatically for twelve (12) months unless terminated at least one month prior to expiry.
9.3 Termination for good cause remains reserved.
9.4 Termination must be made in writing (e-mail sufficient).
10. Amendments to these GTC
AFLE may amend these GTC. Amendments are deemed accepted unless the User objects within four (4) weeks after notification.
11. Contact; legal information
AFLE Betriebs GmbH
Höltystraße 8
22085 Hamburg
Germany
E-mail: info@aflepro.com
AFLE is legally represented by its Managing Director.
12. Data protection
AFLE processes personal data in accordance with applicable data protection laws. Details are set out in the Privacy Policy available at www.aflepro.com.
13. Consumer dispute resolution
AFLE is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
14. Final provisions
14.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
14.2 Place of jurisdiction is Hamburg, Germany, provided the User is a merchant or legal entity.
14.3 Should any provision of these GTC be invalid, the remaining provisions shall remain unaffected.